Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Quick Checklist
- Verify that the bonus code is entered correctly during deposit – typos are common.
- Read the full terms and conditions, especially wagering requirements and game contributions.
- Check the minimum deposit amount to qualify for the bonus.
- Understand the expiry period – most bonuses expire within 7–30 days.
- Confirm which games count toward wagering and at what percentage.
- Note any maximum bet limits while the bonus is active.
Creating Your Account
- Navigate to the official site and click the „Join“ or „Register“ button.
- Fill in your personal details accurately – name, email, date of birth, and address.
- Choose a username and a strong password (mix of letters, numbers, and symbols).
- Select your currency and, if prompted, enter Pokerstars bonus code in the bonus code field.
- Agree to the terms and privacy policy, then submit the form.
- Verify your email by clicking the link sent to your inbox – this is required before your first deposit.
How Wagering Works
Wagering requirements determine how much you must bet before you can withdraw bonus winnings. For example, a 100% match bonus up to $500 with a 35x wagering requirement on the bonus amount works like this:
- Deposit $500 → receive $500 bonus.
- Wagering requirement = $500 × 35 = $17,500 in total bets.
- Game contributions: slots 100% (every dollar bet counts fully), table games 10% (only $0.10 per $1 bet counts).
If you only play slots, you need to wager $17,500. At an average bet of $5 per spin, that’s 3,500 spins. If you play blackjack (10% contribution), you effectively need to wager $175,000 in bets to clear the same requirement. Important: Always check game contribution percentages in the terms.
Payment Methods
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa / Mastercard | Instant | 2–5 business days | None |
| Skrill | Instant | Within 24 hours | None |
| Neteller | Instant | Within 24 hours | None |
| Bank Transfer | 1–3 business days | 3–7 business days | May apply |
| PayPal (where available) | Instant | Within 24 hours | None |
Most deposits are instant, but withdrawals may require identity verification first. Always use the same method for withdrawal if possible.
Security
PokerStars employs 128-bit SSL encryption to protect all data transmissions. Two-factor authentication (2FA) is available and strongly recommended for account security. The site is licensed by the Malta Gaming Authority and the UK Gambling Commission, ensuring strict regulatory oversight. Always keep your login credentials private and never share your account.
Common Problems & Fixes
- Bonus not credited: Ensure you entered the bonus code correctly and met the minimum deposit. Contact live chat if the code was valid.
- Withdrawal pending too long: Documents may not have been verified. Upload ID and proof of address promptly.
- Game not contributing to wagering: Check the game’s contribution percentage. Some slots may be excluded entirely.
- Account locked after multiple login attempts: Use the „Forgot Password“ feature or contact support to unlock.
- Country restriction: Some countries are not allowed to play. Verify eligibility before depositing.
- Bonus expires before completing wagering: Track the expiry date in the bonus section. Focus on high-contribution games to clear faster.
Need to Know
Can I withdraw my deposit before wagering is complete?
Yes, but doing so will forfeit the bonus and any winnings from it. The deposit itself is always withdrawable.
What happens if I exceed the max bet while a bonus is active?
Most casinos void the bonus and any associated winnings. Stick to the stated limit (often $5–$10 per spin).
Are all games available for wagering?
No. Some games, like live dealer and progressive jackpots, often contribute 0% or are excluded. Check the terms.
How long does it take to withdraw winnings after meeting wagering?
Once wagering is complete, withdrawal processing usually takes 24–72 hours for e-wallets and 3–5 days for cards or bank transfers.
Can I use multiple bonuses at once?
No, typically only one bonus can be active at a time. You must finish or forfeit the current one before claiming another.
Do I need to verify my identity before the first withdrawal?
Yes. PokerStars requires KYC (Know Your Customer) documents before processing any withdrawal. Have your ID and utility bill ready.
Is the poker client separate from the casino bonus?
Yes. Casino bonuses usually cannot be used in the poker client. They are tied to the casino product only.
Extra Tips
If your withdrawal is delayed beyond the stated timeframe:
- Check processing times: Some methods take longer (e.g., bank transfers up to 7 days).
- Verify documents: Ensure all submitted documents are clear and approved. If rejected, re-upload corrected copies.
- Contact live chat: Ask for an update and a specific timeline. Note the ticket number.
- Escalate if needed: If no resolution after 72 hours, email the complaints team or contact the licensing authority.
Always keep a screenshot of the withdrawal request and any communications. Most delays are due to incomplete verification – complete it early.
By following this guide, you can confidently claim and clear your bonus while avoiding common pitfalls. Always gamble responsibly and set limits before you play.